Effective October 18, 2026
Where we deliver
We sell and ship to the United States, Canada, Australia and European Union countries. Orders dispatch from our business address: 26205 SW 130TH PL, HOMESTEAD, FL 33032, United States.
Order processing & transit
Orders are processed Monday to Friday within 1-3 business days. Weekends are not processing days. After dispatch, estimated transit time is 15-30 calendar days. Processing time and transit time are separate.
Shipping charges
Shipping is free when the order amount is $35.99 or more. When the order amount is below $35.99, shipping is $7.99. Eligibility depends only on order amount. There is no minimum item count or product-combination condition; a single item reaching the threshold qualifies.
Prices, taxes & duties
Prices are in USD and include taxes and duties. You do not need to pay these charges separately.
Tracking your parcel
We email your tracking number when tracking details are available for your dispatched parcel. Use that number to follow the delivery. If the tracking information does not answer your question, email us with your order number.
Changing a delivery address
Email [email protected] while your order is still being processed to request an address change. Once the parcel has been dispatched, address changes are not accepted. You are responsible for delivery issues caused by an incorrect address you supplied; this does not transfer responsibility for our own errors.
Delayed, lost or damaged parcels
Contact [email protected] with your order number and a description of the issue. For damage, include clear photographs of the parcel and affected items. We will review the details with you and explain the next step.
HOSW
26205 SW 130TH PL, HOMESTEAD, FL 33032
United States
[email protected]